AVA—Alorica’s Virtual Assistant—Ensures Business Continuity and Delivers Speed, Efficiency and Accuracy
Building tomorrow—one chat at a time.
61% of consumers see chatbots as the way of the future1—and it’s no surprise why. The ability to engage with any brand, any time, from any device and to resolve any number of issues is undeniably a game changer. But AI chatbots don’t just make a customer’s life easier; they deliver significant cost savings to companies—providing critical business continuity services—and also assist live agents during an interaction to improve the customer experience. As a cognitive chatbot, AVA enables you to automate high-frequency, low-to-mid complexity interactions—giving your customers the ability to seamlessly and naturally connect with your company.
So how does it all work? Is AVA really up to the task? Let’s chat.